Responsibilities:

• Ensure all computing and network equipment are maintained and optimized to minimize downtime
• Oversee the installation and management of software applications and licenses
• Perform regular data backups and monitor data security protocols
• Administer SAP and email systems, providing user support and training as needed
• Conduct periodic checks to ensure compliance with IT policies
• Assist in the procurement of hardware and software to meet internal and customer needs
• Respond to and resolve technical issues reported to the Help Desk in a timely manner

To be successful in this role, you would require:

• At least a bachelor's degree in computer science/information technology or equivalent.
• At least 1 year of working experience in a similar role
• Strong understanding of data security protocols and compliance requirements
• Familiarity with SAP and email system administration
• Excellent problem-solving and ability to work under pressure
• Strong communication and interpersonal skills